Journal of Organisational Studies and Innovation
Vol. 1, no.1, summer, 2014
Government Policies in Relation to Quality Management Implementation: A Review of Nigerian Universities Principal Officers
London School of Commerce/Cardiff Metropolitan University
Abstract: This article aims to identify key actors responsible for the implementation of government policies on university education in relation to quality management implementation. In order to do so, the study uses a critical realist approach to unveil the reality about who are involved and who takes responsibility for the process. The paper draws on the literature of educational conditions in the Nigerian university context and uses ethnographic methodology to carry out the research. The article uses this approach to investigate principal officers that is, those involved in the events that take place within the Nigerian university context. Six universities were connected with the study, within which twenty-nine principal officers took part. This paper revealed that principal officers, among other key actors, play a vital role in the transformation process; therefore, they must take more responsibility if quality is to be sustained.
Keywords: Government policy, Quality, Quality management, University, Nigeria, Critical realism.