The work environment factors that influence job satisfaction, and its imp
act on turnover intention: The case of executive level employees in the Ma
laysian Public Sector organizations

Abdul Rahim Zumrah, Kalsom Ali, Muhammad Yusuf Khalid, Ahmad Najaa Mokhtar*
Faculty of Leadership and Management, Universiti Sains Islam Malaysia*

Abstract:This study is conducted to examine two issues. First, to examine the work environment factors that influence job satisfaction among executive level employees in the public sector organizations in Malaysia. Second, to examine the effect of job satisfaction on turnover intention. The data of this study have been collected through survey. The respondents are 212 executive level employees. The data have been analyzed using a structural equation modeling technique. In summary, there are five work environment factors that influence job satisfaction among executive level employees in this context. The factors include perceived organizational support, training, coworker support, participative leadership style and work stress. In addition, this study provides empirical evidence about the role of job satisfaction as a factor that can decrease turnover intention, especially among executive level employees in the public sector organizations in Malaysia.

Keywords: Job satisfaction, turnover intention, public sector organizations, Malaysia