Management and Business Academy

 

We in the Management and Business Academy strongly believe that the main factors that contribute to any organisation’s creation, differentiation and success are organisational culture and innovation. Therefore, the ultimate goal of the MBAcademy is to inspire and support researchers and practitioners in business and management not only nationally, but internationally. The MBAcademy would like to provide facilities for researchers and practitioners to collaborate internationally and also to be a hub for academic and management discussion, information gathering and consultation. The MBAcademy’s main purpose is to support different ranges of activity including setting up academic conferences, journal publication, and educational and management consultancy to inspire researchers and managers around the world to contribute to practice by creating new theoretical frameworks in organisational studies and the social sciences. 

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Confirmatory Factor Analysis of the Organisational Citizenship Behaviour
Scale: Syrian Experience
Osama Hazzi, and Issa Maldaon
Faculty of Business, Economics and Statistics, University of Vienna
Faculty of Economics, University of Damascus

 

 

Abstract:The purpose of this study is to test whether the original form of Organisational Citizenship Behaviour (OCB), which was documented in the study of Smith et al., (1983), is reliable and valid for the working conditions of the private insurance sector during the wartime in Syria. To this end, we used Cronbach's alpha for checking the reliability and Confirmatory Factor Analysis (CFA) for checking the model fitting and the validity including the convergent and discriminant validity. The findings reveal a shorter version of OCB completely fitting the working conditions of the private insurance companies in Syria. This would virtually help the organisation to identify the most functional OCBs and to develop the tools promoting such behaviours during the difficult times. Disclosing the differences between the main and potential scale of OCB were discussed. Limitations and implications were also demonstrated in this study.


Keywords: Organisational citizenship behaviour, confirmatory factor analysis, reliability, validity, private insurance companies, Syria, wartime.

 

 

 

 

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